Here Are The Top 10 IT Workload Pressures: Survey

IT professionals report their biggest stressors in 2025 in a new report from cloud-based network management platform company Auvik.

A new report looking at some of the top challenges causing IT professionals stress in 2025 was published by Auvik, a company that provides a cloud-based network management platform and tools.

The report is based on responses from IT professionals, 41 percent at the C-suite level and 59 percent non-C-suite, most being IT or operations managers. Most respondents had six to 10 years of IT experience and are 44-59 years old. Sixty-eight percent work for corporate IT, and 32 percent work at a managed services provider.

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Auvik’s IT Trends 2025: Industry Report, takes a deep dive into the most pressing challenges IT professionals face in 2025. Here are the top 10:

• Supporting hybrid workers

Sixty-three percent of respondents said they support remote workers more than 50 percent of their work time.

• Long working hours

The most senior IT employees, those with 10 or more years of experience, said they are working more than 50 hours per week.

• Resolving help desk tickets

Fifty-eight percent of IT professionals said they spent at least half of their work week on end user help desk tickets.

• Mixed networks

Seventy percent of respondents said their networks were heterogenous, meaning they are made up of hardware and services from several different vendors, making troubleshooting a challenge.

• Monitoring “tool sprawl”

Nearly 25 percent of IT professionals in small and mid-sized organizations reported that they were using 10 or more network tools to monitor their servers and networks.

• Routine network configuration changes

Sixty-one percent said that they change their network configurations on a weekly or more basis, and that doing so reduced IT’s productivity.

• Lack of real-time visibility

Forty-four percent of those surveyed said that a lack of visibility in real-time into network issues like connectivity problems, also impeded IT productivity.

• Burnout

Sixty percent of the IT professionals reported feeling burned out.

• Lack of communication

Forty-seven percent said they felt frustrated over not being included or consulted when the organization purchases new technology tools.

• Inability to “upskill”

A whopping 78 percent of IT professionals said they were unable to “upskill” -- learning new skills or perhaps acquiring new certifications due to stressors like a shortage of IT staff and a heavy workload of dealing with end user issues. The skills IT professionals are seeking most, according to the report, are those in AI, cybersecurity, IT service management and in cloud computing.