Ingram Micro Confirms Ransomware Attack, Working To Restore Systems To ‘Process And Ship Orders’

‘I had a few open orders I was dealing with, and then the site just went down,’ says Stanley Louissaint, founder of Fluid Designs. ‘No word on fulfillment, no system access… nothing. The backlog is obvious.’

Ingram Micro late Saturday confirmed that it had been hit with a ransomware attack and that it is “working diligently to restore the affected systems so that it can process and ship orders.”

The $48 billion distribution behemoth, which notified law enforcement and has launched an “investigation” with the assistance of leading cybersecurity experts, “apologized” to customers, vendor partners and others for any “disruption” caused by the incident.

Bleeping Computer reported Saturday that Ingram Micro has been hit with a ransomware attack associated with the Safepay ransomware organization.

Ingram Micro’s website and online ordering systems have been down since Thursday, according to Bleeping Computer.

On Sunday morning, users visiting the Irvine, Calif.-based company’s website were met with the message “Ingram Micro is currently experiencing a cybersecurity incident, for more information ‘click here’,” which directs users to their official statement about the incident.

Among systems impacted are Ingram’s flagship AI-powered Xvantage platform and the Impulse license provisioning platform, according to Bleeping Computer.

When reached by CRN on Sunday to confirm that Xvantage was down and orders could not be shipped, Ingram referred back to their official statement.

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This article originally appeared on our sister site CRN.