Access Point: News Roundup For Midmarket IT Executives – Week Of Aug. 5, 2025

Access Point is a weekly roundup of major tech news for midmarket IT executives.

In this week’s roundup: New AI startup creates agent that performs live, on-the-spot software demos; Taco Bell pulls back on AI testing; YouTube is messing with users’ faces; more cyberattacks reported after Salesforce-Drift breach; and Salesforce cuts jobs amid AI investment.

Big Businesses Hit With Attacks In Salesloft Drift Breach Wake

After Salesforce customer instances were targeted in a “widespread” data theft attack, from around Aug. 8 to 18, several large enterprises have reported their own data breaches in the days following.

Taco Bell Scales Back AI Tests After Customer Complaints

A string of AI-driven mistakes echoes earlier problems seen at other fast-food outlets.

Why Are You Messing With My Face?

The issues with YouTube’s unwanted enhancements.

Hackers Threaten Google With Data Leak Unless Company Fires Two Threat Intelligence Employees

A newly emerged hacking collective, self-styled as "Scattered LapSus Hunters," has threatened to leak Google databases unless the company sacks two senior employees.

Salesforce Confirms 4,000 Job Cuts As AI Takes Over Customer Support

Half of Salesforce customer conversations are now handled by AI agents.

Supersonik Gets $5M In Seed Funding For Live Product Demonstrating AI Agent

The agent, created by AI startup Supersonik, is an “autonomous, multilingual AI agent that instantly joins live video calls, showcases real software in action, and adapts every demo to the buyer in real time.”